In compliance with Personal Data Protection regulations and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”) and Organic Law 3/2018 of 5 December on the protection of personal data and guarantee of digital rights (“LOPDGDD”), POP CORNER NETWORK, SL (hereinafter, “Go-PopUp”) hereby provides you with the information so that you are aware of all the relevant elements regarding the processing of your data.
Who is responsible for processing your data?
Identity: POP CORNER NETWORK, SL
NIF: B-65735136.
Postal address: c/: Pamplona, 88-90, Principal 1ª, Barcelona (08018).
Email: hello@gopopup.com
When do we collect your personal data?
We may collect your personal data at the following times:
Through the contact form: On our website, we have a form available for you to contact us to request information about our services or to ask questions. When you complete the form, we ask you to identify yourself and provide your contact information.
Through the enabled login form: our website has a form where our customers can log in to enjoy the contracted services.
Through Cookies: Our website installs cookies that collect information about browsing; we recommend that you read the Cookies Policy for complete information on this.
For what purpose do we process your personal data?
Your personal data may be processed for the following purposes:
Your information may be processed for the purpose of assisting, managing and addressing any requests, comments and/or inquiries you may make to us.
If you are our client, your data will be processed to provide you with our services in accordance with the General and/or Specific Terms and Conditions of the contracted service, including the setup and management of your user account. For more information regarding the processing of your personal data while using our services, please consult the data protection clause(s) of the General and/or Specific Terms and Conditions of the contracted services.
If you have given your consent, we will keep you informed by sending our newsletter, which mainly covers our services, activities, projects and other relevant information.
Your information will be processed to comply with our legal obligations, potential court orders, and other decisions determined by the authorities. This includes communicating your personal data to law enforcement agencies whenever we have suspicions or evidence of conduct that may constitute a criminal offense.
Your information will be processed to carry out statistical analyses and reports in order to understand the operation and needs of our services, with the aim of improving development and offering new solutions.
What is the legal basis for processing your personal data?
The treatments performed are based on the following legal grounds:
When your data is processed to assist, manage and address possible requests, comments and/or queries, the processing is based on your consent when you submit your query and/or request to us (Article 6.1.a) GDPR).
When your data is processed to offer you our services, the processing is carried out based on the execution of the General Conditions and/or Particular Conditions that regulate our relationship and which you have accepted (article 6.1.b) GDPR).
When your information is processed to send you our newsletter, this processing is based on your consent, which you provide by checking the corresponding box and/or using the form provided for this purpose (Article 6.1.a) GDPR). Please note that you can unsubscribe from our newsletter at any time through the mechanism provided in each communication you receive.
When information is processed to comply with our legal obligations, possible court rulings and other decisions determined by the authorities, including possible communication, the processing is carried out on the basis of compliance with our legal obligations (Article 6.1.c) GDPR).
When information is processed to carry out statistical analyses and reports in order to understand the operation and needs of our services, with the aim of improving development and offering new solutions, the processing is based on our legitimate interest (Article 6.1.f) GDPR), which consists of managing and improving our services and products to offer a quality service and grow as a business.
How long will we keep your personal data?
Your personal data will be processed for the period necessary to fulfill the purposes set out in this Privacy Policy, as well as to retain your personal information in compliance with the provisions of the relevant laws and regulations, especially in relation to the legal limitation periods, and for the formulation, exercise or defense of claims.
The criteria we follow for this are determined by the purpose of the data collected and the fulfillment of that purpose (e.g., in the case of consent, you can revoke it at any time) and the mandatory storage periods according to contractual and regulatory requirements.
Please note that, in some cases, we may retain your data for the period necessary for the formulation, exercise or defense of claims, requirements, responsibilities and legal and/or contractual obligations, always being duly blocked.
To whom can your data be disclosed?
Depending on the purposes for which personal information is collected, the following third parties may have access to your personal data:
Public administrations, competent bodies and/or authorities and the relevant security forces and bodies, in cases where there is a requirement, a legal obligation or we consider that there are sufficient indications and/or suspicions to be facing an unlawful act or criminal offense.
Collaborators and third-party service providers who process information as data processors. We have entered into the corresponding data processing agreement with all our providers in accordance with personal data protection regulations.
Employees and/or collaborators authorized by Go-PopUp, always subject to the applicable data protection regulations;
We inform you that Go-PopUp does not transfer your personal data to a country outside the European Economic Area (EEA). However, if this were to happen, we would ensure adequate protection of personal data by using the safeguards permitted by law, in particular, the use of standard contractual clauses approved by the European Commission.
What are your rights when you provide us with personal data?
If we process your data, you should know that your rights are:
Right to request access to personal data: you can ask if we are processing your data, and if so, access it.
Right to request rectification if the data is inaccurate, or to complete the data that we have incomplete.
Right to request the deletion of your data.
Right to request the limitation of your processing: in this case, we will only keep your information for the exercise or defense of claims.
Right to object to processing: we will stop processing personal data, except where processing is necessary for legitimate reasons or for the exercise or defense of possible claims.
Right to data portability: If you want your data to be processed by another data controller, we will facilitate the transfer of your data to the new controller, provided that it is technically possible.
Right not to be subject to a decision based solely on the automated processing of your personal data.
If you have given us your consent for any specific purpose, you can withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to withdrawal.
To exercise your rights, you must contact us by sending an email to hello@gopopup.com or in writing to the postal address listed in section 1 of this policy. You may also file a complaint with the competent authority, in this case, the Spanish Data Protection Agency (https://www.aepd.es), whenever you deem it appropriate.
How did we obtain your personal data?
Your personal data may have been obtained through the following means:
The personal data we process is that which you have provided directly to us by completing the contact form enabled and/or contracting our services directly and completing the corresponding registration form.
Your personal data has been obtained through communication from the company, organization, or entity to which you belong or with which you have a relationship, and which has contracted our services. In these cases, please remember that the services are conditional upon your relationship with said company, organization, or entity, and that entity may request that you terminate your service.
Additional information
Policy on use by children. Our services are intended exclusively for adults. Therefore, we do not knowingly collect information from minors. However, if you are a parent or legal guardian and believe that your child or ward has submitted personal data to us, please contact us by sending an email to hello@gopopup.com.
Specially protected data. Go-PopUp does not collect or process personal data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, and does not process genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health or sex life or sexual orientation.
Personal data of third parties. If the personal data provided belongs to a third party, you guarantee that you have informed said third party of the aspects contained in this Privacy Policy, and have obtained their consent to provide us with their data for the purposes indicated in said Policy.
Links. The Go-PopUp website may contain links to other websites that we believe may be useful and informative for you. However, please note that we do not endorse or recommend the content or services of such websites, nor are we responsible for their privacy policies. We recommend that you review and read the privacy policies of all websites you visit. Please remember that this Privacy Policy only applies to data collected and/or processed by Go-PopUp.
Updates. We will only use your personal data as set out in this document, which is in effect at the time we collect your information. If Go-PopUp makes any changes to how we process your data, you will be notified promptly.
Contact us. If at any time you believe we have not complied with the provisions set out in this Privacy Policy, please let us know by sending an email to hello@gopopup.com. If you wish to escalate a data privacy issue or have any questions regarding this Privacy Policy, please do not hesitate to contact us. We will be happy to assist you.